1 hour ticket response
Timeliness is our dominant duty and this is why we’ve got a team of proficient support engineers who are eager to offer a fast solution to any question that you could possibly have. Simply open your support ticket from the Site Control Panel and we will respond back to you within sixty minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute customer support ticket response time.
A Top–Notch Help Desk Service
We’ve got a team of web hosting support professionals who will be happy to answer all your inquiries every time you need help. The majority of our client service team members have lots of years of experience in the cloud hosting sphere, which means that you can always depend on swift and accurate answers to your queries.
A User–Friendly Help Center Section
Incorporated into the Site Control Panel is an intuitive Help Center section, which features various information sources. You can browse through a frequently updated knowledge base featuring web hosting account management articles and site management articles, watch the instructional video tutorials or have a look at the F.A.Q. repository.