Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance team is trained to promptly attend to all of our cloud hosting clients’ problems and help requests. Via our ticketing system, it’s possible to send your question and a support team fellow member will most likely get back to you in less than maximum an hour. Realistically, practice has proved that the average response time frame is 20 mins.
A Top–quality Support Service
You could contact us 24x7x365 with any question you have got connected to JeHelpdesk.NL’s offerings. We now have experts working on a regular basis to give you help every time required. You may use the ticketing system or post an email anytime, or you can grab the telephone or make use of the online chat through business hours.
An Intuitive Help Section
We have integrated a substantial practical knowledge base into the Control Panel that will help you receive effective step by step directions at any time. Each part of the Control Panel features its own contextual guide area presenting a variety of how–to content articles. We have also made video clips to give you a much better idea of how to accomplish any presented process.