A 99.9% Server Uptime
The advantage of constructing your own cloud hosting platform is that you don’t need to be worried about compatibility issues – you set up a specific set of software applications in such a way so as to work with a defined set of hardware parts. The final result is something considerably more stable and reliable, because there are less potential risks of failure. We have set up our cloud hosting system atop time–tested hardware parts as well as a heavily modified version of SELinux in order to create an exceptionally riskless environment for your own websites.
That is the reason why, with each of our cloud hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s very important that you also build your own network infrastructure. That is the reason why we built a custom–configured internal network in all our datacenters. Relying on top–drawer Juniper switches and routers, our internal network allows for superluminal data transfer speeds and is completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, no matter which web hosting package you’ve picked.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned money at stake, you cannot feel truly safe. That is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel satisfied with our service or in case you would like to get a more powerful web hosting solution, such as a VPS services or a Linux dedicated hosting – you’ll get your money back in full, without hidden fees or repayment charges.
24/7 Technical Support
We have carefully selected each individual member of our 24x7 support staff to make sure that we can offer the best client support you can get. Each of our techs has many years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. And they’re at your disposal 24x7x365 – you will be able to get in touch with them at any time and they will reply to you as soon as possible.
Their average response time is less than twenty minutes, whilst with many other web hosting firms you are forced to wait for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be answered in less than 60 minutes.